FREQUENTLY ASKED QUESTIONS

Do you offer dairy-free milk options?
Yes! We’ve got coconut, oat, and soya milk – just ask when ordering.

Are your drinks available iced?
Absolutely. Most of our drinks can be served iced – just let us know how you like it.

Is your bubble tea fresh?
Yes! Our tapioca pearls are soft and chewy, and we prepare everything with care – no hard boba here.

Can I order ahead?
At the moment, we don’t take pre-orders, but we’re pretty quick, promise!

Are you dog-friendly?
Yes, we are! Friendly pups are welcome inside. 

Do you have Wi-Fi?
Yes – Free WiFi for all our guests - just scan the QR code and you're connected.

Do you serve decaff?
Yes! We’ve got decaff coffee and even decaff tea options, just ask!

Do you take card payments?
Yes, we accept all major cards, contactless too.

Can I bring a pushchair inside?
Yes! We’re pushchair-friendly and happy to help you get comfy.

Do you have outdoor seating?
Yes! We have a couple of seats right outside, perfect for a quick sip in the sunshine. 

What syrups do you have?
We’ve got all the good stuff: Vanilla, Caramel, Hazelnut, Gingerbread, Cinnamon & Brown Sugar. 

Do you offer different drink sizes?
Yes! Most drinks come in Small, Medium, and Large – just pick your perfect size.

Do you serve food?
Yes – all our food is halal. We’ve got paninis, wraps, and sweet dips. Ask what’s available today!

Do you provide allergen information?
Absolutely. We take allergens seriously – just ask a member of staff before ordering, and we’ll be happy to help.
 

How does your loyalty program work?

Get a stamp with every drink you buy.

Collect 9 stamps on your card.

Your 10th drink is on us!